Frequently Asked Questions
What primary services do you offer?
We primarily offer auto repair and maintenance services, specializing in performance upgrades, including suspension and body enhancements. Our commitment extends beyond repairs; we aim to connect customers with the best solutions for their unique needs and visions.
What type of warranty do you provide ?
We offer a 12-month/12,000-mile warranty on our work so long as the parts are purchased through our shop. If customers supply their own parts, our warranty covers labor for 3 months or 3,000 miles. For any specific warranty inquiries, feel free to reach out to us. Your satisfaction and peace of mind are our priorities.
What do you specialize in?
We specialize in Honda and Subaru but we work on a wide range of vehicles, specifically Japanese branded.
What are the rates of your services?
Our labor hour is $110/hour. Each job is unique and depends on make and model of vehicle.
What are your terms and conditions?
Terms and Conditions of Service
1. Services Offered:
Fuji-San Automotive offers auto repair and maintenance services, specializing in Japanese vehicles, with a focus on Honda and Subaru.
2. Pricing and Estimates:
All service prices are subject to change. Estimates are provided based on an initial assessment and may be adjusted after a thorough inspection.
3. Parts and Labor Warranty:
Parts purchased through Fuji-San Automotive are covered by a 12-month/12,000-mile warranty. For customer-supplied parts, our warranty covers labor for 3 months or 3,000 miles.
4. Customer Supplied Parts:
Customers opting to supply their own parts will incur a 20% additional labor hour fee. This fee covers overhead, potential issues with incorrect part orders, time wasted disassembling and reassembling vehicles, and the time required to obtain the correct part once an incorrect part has been replaced.
5. Payment:
Payment is due upon completion of services. We accept payments made through zelle, cash or card. A 2.5% card processing fee will apply, unless you pay with Zelle. A storage fee may be applied for vehicles left beyond the agreed-upon pickup date.
6. Cancellations and Rescheduling:
We appreciate at least 24 hours' notice for cancellations or rescheduling of appointments. Failure to provide sufficient notice may result in a cancellation fee.
7. Customer Communication:
We strive to keep customers informed about the progress of their vehicle's service. Any additional work required will be communicated and approved by the customer before proceeding.
8. Vehicle Pickup:
Vehicles must be picked up within 72 hours of service completion. A storage fee may be applied for vehicles left beyond this period.
9. Liability:
Fuji-San Automotive is not liable for any loss or damage to personal belongings left in the vehicle. Customers are encouraged to remove valuable items before service.
10. Dispute Resolution:
- In the event of a dispute, both parties agree to first attempt to resolve the matter through negotiation. If resolution is not achieved, the matter may be escalated to mediation or legal proceedings if necessary.
11. Governing Law:
- These terms and conditions are governed by the laws of The State of Florida. Any legal actions arising from these terms and conditions shall be resolved in the appropriate courts of The State of Florida.
12. Changes to Terms and Conditions:
- Fuji-San Automotive reserves the right to update or modify these terms and conditions at any time. Customers will be notified of any changes.
By engaging our services, you agree to the above terms and conditions. If you have any questions or concerns, please contact us.
Who do you tune with?
We offer E-tuning services with Jack Cecil from HP Logic in West Palm Beach. Your vehicle is carefully and precisely driven by the expert to insure tuning is to desired specifications, offering you the best performance while keeping your engine safe and strong.